66fg Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 66fg collects, stores, and protects your information.
1 Introduction and Overview
66fg ("we", "us", or "the platform") operates a safe and reliable online casino and betting service for users in Bangladesh. We believe that protecting our users' privacy is one of our highest responsibilities.
This Privacy Policy ("Policy") will inform you about what types of information we collect, how we use it, and what steps we take to protect your information when you use the 66fg website, register an account, or use our services.
By using our platform, you are giving your consent to the terms of this Privacy Policy. If you have any questions about this policy, please contact our support team.
2 What Information We Collect
66fg collects certain personal information from users for various purposes. The categories of information collected are outlined below:
2.1 Identity Information
- Full name (in Bengali or English).
- Date of birth — for age verification (only users aged 21 or above may use the service).
- Email address.
- Mobile number.
- National ID (NID) or passport number — as part of the identity verification (KYC) process.
2.2 Financial Information
- Mobile banking details (bKash, Nagad, Rocket, Upay) — to process transactions.
- Deposit and withdrawal history.
- Transaction dates and amounts.
2.3 Technical Information
- IP address.
- Browser and device type.
- Operating system.
- Cookie and session data.
- Platform access times and login activity.
2.4 Gaming Activity Information
- Betting history and results.
- Bonus and promotion usage records.
- Game preferences and session duration.
3 Purpose of Data Collection
66fg uses your information only for the following legitimate and necessary purposes:
- Account Management: To handle registration, login, profile updates, and account security.
- Identity Verification (KYC): To comply with Bangladesh's financial regulations and to prevent money laundering.
- Financial Transactions: To process deposits (minimum ৳100) and withdrawals (minimum ৳800).
- Customer Support: To provide assistance via 24/7 live chat and email.
- Fraud Prevention: To detect and stop suspicious activity.
- Responsible Gaming: To monitor signs of gambling addiction and take necessary action.
- Technical Improvement: To improve platform performance and user experience.
- Legal Obligations: To comply with applicable laws and regulatory guidelines.
4 Data Sharing and Disclosure
66fg does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted technology and payment service providers who help operate our platform. Only the necessary information is shared with these partners, and they are required to comply with our privacy policy.
4.2 Legal Obligations
We may be required to provide relevant information in response to court orders, valid requests from investigative authorities, or other legal requirements.
4.3 Protective Disclosure
If fraud, money laundering, or other illegal activity is detected, we may report the necessary information to the relevant authorities.
5 Data Security Measures
To ensure the security of your information, 66fg has put in place the following technical and administrative measures:
- SSL Encryption: Every data transmission on the platform is protected by industry-standard SSL encryption.
- Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems.
- Access Control: Only authorized staff can access user information, and all their activity is logged.
- Two-Factor Authentication: Two-factor authentication is available to enhance account security.
- Regular Security Audits: Our systems undergo regular security testing.
- Data Minimization: We collect only the information that is necessary — we do not store any excess data.
While we apply the highest security measures, no digital system is entirely free of risk. However, in the event of any security breach, we will promptly notify affected users.
6 Cookie Policy
66fg uses cookies and similar technologies on our website. Cookies are small text files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: Essential for the basic functioning of the platform — these cannot be disabled.
- Performance Cookies: Help us analyse how users interact with our site.
- Functionality Cookies: Used to remember your preferences and language settings.
- Session Cookies: Used to manage login sessions — automatically deleted when the browser is closed.
6.2 Cookie Control
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.
7 Data Retention Period
66fg does not retain your information beyond what is necessary. Data retention periods are as follows:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for up to five years for legal and regulatory reasons.
- Financial Transaction Records: Transaction data must be retained for a defined period in accordance with anti-money laundering regulations.
- Technical Logs: Generally retained for up to 90 days.
After the retention period ends, we securely delete or anonymize the data.
8 User Rights
As a user of the 66fg platform, you have the following rights:
- Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Correction: You may request that any inaccuracies in your personal information be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
- Right to Object: You may object to the processing of your information for specific purposes.
- Data Portability: You may request your information in a common format.
- Withdrawal of Consent: You may withdraw consent for optional data processing at any time.
To exercise any of the above rights, contact us by email at [email protected]. We are committed to responding to your request within 30 business days.
9 Protection of Minors
66fg strictly does not provide services to minors. Our platform is for users aged 21 and above only.
We verify age during the registration process and any account belonging to a minor is immediately closed. No information from persons under 18 is intentionally collected or processed. If we suspect that we hold information belonging to a minor, we will delete it immediately.
10 International Data Transfers
66fg primarily serves users in Bangladesh. If your information needs to be processed on servers in another country for any service requirement, we will ensure that adequate data protection measures are in place in that country or with that service provider.
Any international data transfer will be carried out in full compliance with all terms of this Privacy Policy, and the protection of your information will be ensured.
11 Third-Party Links and Services
Our platform may in some cases have connections to third-party payment services (bKash, Nagad, Rocket, Upay) and game providers. These third parties have their own privacy policies and 66fg is not responsible for their data practices.
We recommend that you read the privacy policy of any third-party service before using it.
12 Changes to This Policy
66fg reserves the right to update this Privacy Policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page.
- Notify registered users of the changes by email.
- Display a notice on the platform.
Continued use of our platform after any changes will be considered as your acceptance of the updated policy. We recommend that you review this policy periodically.
13 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our privacy team will carefully review your request.
📧 Privacy Contact
[email protected]
Support in Bengali is available 24/7
Replies will be sent within a maximum of 30 business days
We take every privacy-related request seriously. The protection of your information is our highest priority. Our team operates on Bangladesh Standard Time (BST, UTC+6) and aims to resolve all requests promptly and effectively.